Municipal websites have a lot of ground to cover. From logistics like paying a parking ticket to renewing a business license, there is a lot of information that can easily overwhelm visitors. It is not surprising, therefore, that federal and local government websites have the second lowest user-satisfaction rating. The ForeSee E-Government Satisfaction Index shows that most government websites are hard to navigate. The most successful websites have these things in common:

Here is a list of municipal websites that organize information efficiently, follow UX best practices and make effective use of design.

1. New York City, NY

2. Chattanooga, TN

3. Stockholm, Sweden

4. Phoenix, AZ

5. Rio de Janeiro

6. Glenview, IL

7. Nashville, TN

8. Louisville, KY

9. Orlando, FL

10. St Paul, MN